Understanding Chinese business etiquette is essential for building successful professional relationships in China. This comprehensive guide covers the key customs and etiquette rules every foreigner should know.
Business Card Exchange
Business cards are exchanged at the beginning of every business meeting. Present and receive cards with both hands, take time to read them carefully, and never write on them.
Meeting Etiquette
- Arrive 5-10 minutes early
- Wait to be seated – seating follows hierarchy
- Address people by title and surname
- Avoid direct confrontation
- Be patient with decision-making
Gift Giving in Business
Bring small gifts from your home country, wrap in red or gold paper, avoid clocks and white flowers. The recipient may refuse 2-3 times before accepting.
Understanding Face (Mianzi)
Never criticize someone in public, avoid saying no directly, give compliments sincerely, and allow counterparts to save face.
Building Guanxi
Invest time in personal relationships, attend social events, remember important dates, and maintain long-term connections.
Dining Etiquette
- Wait to be seated
- Use serving chopsticks for shared dishes
- Never stick chopsticks upright in rice
- Participate in toasts
Key Phrases
- Nin hao – Hello (formal)
- Xiexie – Thank you
- Zaijian – Goodbye
- Qing – Please
- Dui bu qi – Sorry